Real-World Success Stories

Mask group

Experience & Case Studies

At Haines Dairy, we bring more than 20 years of leadership across sales, operations, logistics, product innovation, and executive management. Below are selected highlights and real‑world examples demonstrating the breadth and impact of our work.

Sales & Business Development

Sales Support

20 years of frontline and strategic sales experience across conventional grocery, natural grocery, foodservice, home delivery, and specialty retail.

Forecasting & Demand Planning

Built and implemented forecasting systems to reduce waste, stabilize production schedules, and improve service levels.

New Market Development

Case Study: Launching the First Carbon Neutral Food Brand in the U.S.

Challenge: A startup brand needed to enter the market with a category‑defining sustainability proposition.
Approach: Led sales for the first carbon neutral food brand in the country and built a carbon-neutral foodservice program.
Result: Secured high‑profile clients including Nike, Microsoft, Shake Shack, and leading specialty coffee roasters.

Project & Operations Management

Sales & Operations Planning (S&OP)

Case Study: Nationwide Expansion from 50 Stores to 2,500+

Challenge: A fast‑growing startup needed to scale production, logistics, and supply chain systems for national distribution.
Approach: Developed and executed an integrated S&OP strategy aligning sales, production, and inventory.
Result: Successful nationwide rollout from 50 doors to more than 2,500.

Customer Onboarding

Built and implemented forecasting systems to reduce waste, stabilize production schedules, and improve service levels.

Customer Portal Management

Hands‑on expertise with retailer and distributor portals including Trader Joe’s, Whole Foods, Target, Walmart, KeHE, and FoodLogiQ.

Documentation & Regulatory Requests

Support for compliance, certifications, product specifications, labeling, and retailer‑requested document packages.

Extended Producer Responsibility (EPR)

Completed Oregon EPR reporting through the Circular Action Alliance in 2025.

IMS & EDI Build‑Out

Implemented CIN7 Core inventory management and SPS Commerce EDI integrations for improved accuracy and automation.

Special Projects

Flexible support for cross‑functional initiatives, system rollouts, operational audits, and strategic planning.

699e8f97bf3b3_Barista Milk 2024

Innovation & Product Development

New Product Development

Extensive experience taking concepts from ideation through commercialization, including:

  • Private label milk, sour cream, yogurt, ice cream, butter
  • Custom formulations
  • Cold brew with milk
  • Coconut cold brew
  • Almond milk yogurt
  • Drinking chocolate
  • Carbon neutral milk
  • Barista milk

Neutral Barista Milk — Winner of Best New Product at Coffee Fest New York, 2024

Ideation & Brand Development

  • Rebranding projects
  • New brand creation
  • New product concepting

R&D Project Management

Coordinated custom formulation and co‑manufacturing development across multiple product categories.

Emerging Categories & Channels

Expertise in fast‑growing segments including:

  • Carbon neutral dairy
  • Grass‑fed dairy
  • Sustainability‑focused innovation

Logistics Support

Fractional Logistics Leadership

Interim or part‑time logistics leadership to strengthen distribution, efficiency, and operational visibility.

Distributor Management

15 years managing distributor performance, pricing, inventory, service levels, and promotional execution.

Third‑Party Logistics (3PL) Management

Oversaw outsourced warehousing and distribution with 3PL partners to support large‑scale retail and foodservice programs.

Shipping Strategy & Solutions

  • Cooperative aggregation
  • Multi‑drop routing
  • Full truckload optimization

Consulting & Advisory Services

Fractional Executive Leadership

Executive‑level leadership support spanning Sales, Operations, Supply Chain, and Go‑to‑Market Strategy.

Facility Visits

Advised a high‑growth broadline foodservice distributor on dairy category best practices, merchandising strategies, and handling protocols.

Ride‑Alongs & Customer Visits

Field support to strengthen customer relationships, category execution, and account-level insights.

Remote Support

Ongoing advisory for strategy, troubleshooting, and team support.

Not Seeing What You Need?

We also take on custom projects.
Book a Discovery Call and we’ll discuss how we can help.